Discover the benefits of digitally connected equipment helping to shape a new era of elevator maintenance.
Elevator maintenance is changing—fast. Digitally connected equipment that can transfer real-time data to central operation centers is at the heart of this transformation, but so are the teams of people working on and alongside this technology.
The vertical transportation industry, much like any other industry, is experiencing a digital transformation. The development of new technologies is prompting manufacturers to rethink their operations and the elevator itself, making it more useful and its maintenance more efficient.
With the advent of “smart” technology, elevator maintenance has become more reliable. Building owners and facilities managers have a new factor to consider as they evaluate ways to ensure good elevator performance: Analytics.
Fed by data, elevator service can now be scheduled when the equipment truly needs it, providing peace of mind, improved performance statistics, and happy tenants or guests.
Adaptive maintenance - Your car tells you when you need an oil change. Shouldn’t your elevator do the same? Elevators equipped with a closed-loop, digital solution can significantly improve equipment uptime and provide deeper insights, superior convenience, and greater cost control.
Schindler pioneered the idea of the connected elevator 20 years ago. With our digital solution, Schindler Ahead, you don’t have to think about your elevators because they are connected and monitored by the Schindler Cloud Platform—all day, every day. This powerful connection makes it possible to automate issue detection.
Real-time insights - Real-time data and insights turn into results for customers and passengers. The ability to perform a health check of your equipment anytime, anywhere, can help you stay informed for better, faster building maintenance and management.
Sensors built into the equipment continuously collect, analyze, and transmit valuable information that is key to detecting errors. This reduces downtime, saving you and your tenants valuable time.
Schindler Ahead ActionBoard provides the real-time overview of equipment activities, allowing for informed decisions and faster response time. Access key reporting and account management services, including equipment status, service requests, and service activity summaries. This brings clarity and convenience to your fingertips. With easy access through your browser or via the dedicated app, customers stay up-to-date about their mobility equipment.
But what’s real data without real people? Schindler’s Technical Operations Center in Holland, OH, monitors the health status of all connected equipment, enabling our people to proactively identify, analyze, and communicate the status of your equipment for you. We also connect you with regular check-ins from our customer experience team, providing you a level of service you can only expect from Schindler.
There is a big shift with efforts being made to invite the elevator into the conversation to tell us when it needs to be serviced. The aim of this effort is, after all, to get better—more efficient, more economical, and more fail-safe.
With the latest, state-of-the-art technology coupled with real-time performance overview, issues can be detected much faster, making it easier to address interruptions and ensure better planning of service schedules.